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Careers at Insight Access

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Job Title

Manager Training & Quality Assurance (QA)

Job Details

The Learning Quality Manager is responsible for managing quality assurance activities and accreditation processes across the organisation. He/She designs quality assurance policies and systems and oversees implementation across the organisation. He evaluates adherence to quality assurance policies and systems, and develops accreditation and certification management processes. He assesses learning products and services against internal and external accreditation standards to determine accreditation and certification eligibility. He drives operational excellence across the organisation, implements processes which aim to a deliver consistent approach and identifies opportunities for improvement. He manages and fosters relationships with stakeholders and vendors to ensure compliance with organisational quality policies and systems. He leads by example and is passionate about driving operational excellence and championing quality standards across the organisation. He is diplomatic and highly skilled at engaging with others, thereby facilitating the creation of an organisational culture which is cooperative and strives for continuous development and excellence. He works in an office environment, interacts regularly with digital systems, and can also be required to attend specific learning venues or client sites.

Job Skills

Collaboration
Communication
Problem Solving
Sense Making
Accreditation Structure Management
Business Negotiation
Business Risk Assessment
Contract Development and Management
Intellectual Property Management
Learning Experience Evaluation
Market Research
Networking
Operational Excellence
Organisation Management
Organisational Analysis
Partnership Management
Quality Assurance Management
Research Data Analysis
Service Excellence
Stakeholder Engagement and Management
Vendor Management
Manage accreditation and certification processes
Manage implementation of quality assurance policies and systems
Design quality assurance policies and systems
Manage vendors

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Company Overview

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Job Qualifications

Education Level: Master
Education Program: Bachelor of Elementary Education
Work Experience: 5 Years
Employment Type: Full-Time

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