Job Details

The Outlet Manager / Assistant Outlet Manager is responsible for the overall profitability, the front-of-house and back-of-house operations of the chain restaurant outlet. He/She works closely with the team to ensure customer needs and the food hygiene standards are fulfilled. He manages food and beverage operations for the whole outlets. He plans for the operational budgets, and is expected to design continuous improvement activities for the outlet. He also recommends initiatives to minimise customer service performance gaps, and monitors the outlets compliance to service, food hygiene, safety and other standards. Well-groomed and resourceful, he possesses excellent problem-solving skills, and maintains composure in stressful situations. He is able to work in a flexible schedule, including weekends, evenings, and public holidays, and is comfortable working with multi-cultural teams and customers.